1. Overview
This Privacy Policy explains, in plain English, what information Turbomachinery.ai (“we”, “our”, “the site”) collects when you visit this website or use any of the tools we publish here, why we collect it, and what we do with it.
We try to keep this disclosure clear and accurate. We do not claim this site, this policy, or our practices are guaranteed to be free from legal challenge in every jurisdiction. If anything in this policy is inconsistent with how the site actually behaves, the actual behavior governs and we will update this page.
This policy works together with our Cookie Policy, which explains in more detail how cookies and local browser storage are used.
2. Information we collect
We try to collect as little personal information as we reasonably can. The categories below describe what we may collect, depending on how you interact with the site.
2.1 Account & contact information (only if you provide it)
If you contact us by email, request a consultation, or submit information through a form, we will receive the details you choose to send us — for example, your name, email address, company, role, and the content of your message. We use this only to respond to you and to follow up on the request.
2.2 Tool usage, inputs & outputs
The Assistants are calculators and reference tools. Inputs you type into a tool (for example, dimensions, readings, units, material choices) and the outputs the tool produces are processed primarily inside your browser to deliver the result. Some inputs or short usage signals may also be sent to the server when needed to operate a feature or protect against abuse. We do not use your tool inputs and outputs to build a profile about you, and we do not sell them.
2.3 Device, session & security data
When you visit the site, our hosting infrastructure automatically receives standard request data such as IP address, approximate location derived from IP, browser type and version, operating system, referring page, pages visited, and timestamps. We use this for basic security, abuse prevention, debugging, and to keep the site running.
2.4 Cookies & local browser storage
The site uses cookies and similar local browser storage (for example, localStorage) to keep the site working, remember your preferences, and record your cookie choice. For full details on what we use and how to control it, see the Cookie Policy.
3. Why we use this information
We use the information described above for the following purposes:
- Provide the tools and services on the site, including the Alignment Assistant and any other Assistants or calculators.
- Security and abuse prevention — protect session continuity and detect abuse of site functionality.
- Support and communication — respond to your messages, consultation requests, and questions.
- Improvement — understand which tools are useful, fix bugs, and make the site more reliable.
- Legal and compliance — meet record-keeping and other legal obligations that may apply to the operation of the site.
4. How we share information
We do not sell your personal information. We share information only as needed to operate the site and the tools, in the following limited situations:
- Service providers — companies we use to host the site, deliver content, send transactional email, or operate similar back-office functions, acting on our behalf.
- Hosting infrastructure — the site runs on third-party hosting / cloud infrastructure, which receives the standard request data described above as part of normal operation.
- Legal requirements — if we are required to disclose information to comply with applicable law, a lawful request, or to protect the rights, property, or safety of users or others.
- Business transfers — if the site or its assets are transferred to a successor entity, information may transfer with it, subject to this policy.
We do not run advertising trackers and we do not share your information with advertisers.
5. How long we keep information
We keep personal information only for as long as we reasonably need it for the purposes described above, or for as long as required by applicable law.
- Messages you send us are retained for as long as needed to handle your request and any reasonable follow-up.
- Server logs containing request data are retained for a limited period for security, debugging, and abuse-prevention purposes.
- Cookies and local browser storage on your device persist for the lifetimes described in the Cookie Policy or until you clear them.
6. Your choices and rights
Depending on where you live, you may have rights over personal information we hold about you. These can include:
- The right to ask for a copy of your personal information;
- The right to ask us to correct information that is inaccurate or out of date;
- The right to ask us to delete personal information, where we are not required to keep it;
- The right to object to, or restrict, certain processing;
- The right to withdraw consent for any processing that is based on consent (for example, optional cookies);
- The right to lodge a complaint with a data-protection authority in your country.
You can also accept or deny non-essential cookies at any time using the Cookie Preferences control in the site footer. To exercise any of the above rights, contact us using the contact details in section 11.
7. Security
We use reasonable technical and organizational measures to protect information handled by the site, such as encrypted transport (HTTPS), restricted access to back-end infrastructure, and limited data collection. No website or online service can be guaranteed to be 100% secure, and we cannot promise absolute security; however, we work to keep risks at a reasonable level for a site of this kind.
8. Children’s privacy
The site and the tools published on it are intended for engineering and industrial professionals and are not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to remove it.
9. International users
The site is operated from and hosted on infrastructure that may be located outside your country. By using the site, you understand that your information may be processed in countries other than your own, including countries whose data-protection laws may differ from those of your home country. Where required by law, we rely on appropriate safeguards for such transfers.
10. Changes to this policy
We may update this Privacy Policy from time to time, for example to reflect new tools, new categories of information, changes in how the site works, or changes in applicable law. The “Effective date” at the top of the page will reflect the most recent update. Continued use of the site after a change indicates that you have had the opportunity to review the updated policy.
11. Contact
Questions about this Privacy Policy, or requests relating to your personal information, can be sent using the .
This policy is provided as a clear, good-faith disclosure of how the site handles personal information. It is not legal advice and is not a guarantee against legal challenge in any particular jurisdiction.